Privacy Policy

1. Overview

 TakafulOnline.net is an online Takaful marketplace and platform that connects users with certified Takaful agents. This Privacy Policy explains how we collect, use, store, and protect personal information submitted through our website, landing pages, quotation forms, and portal features. 

2. Information We Collect

Depending on your interaction, we may collect:

• Identity and contact details (for example: name, phone number, email).
• Quotation-related details (for example: age, occupation, location, and plan preferences).
• Agent account and portal usage data.
• Technical data such as IP address, browser type, and basic device information.

3. How We Use Information

We use collected information for business and operational purposes, including to:

• Process quotation requests and connect users with relevant Takaful agents.
• Deliver platform services, support, and account management.
• Improve product performance, service quality, and user experience.
• Send service updates, follow-ups, announcements, and important platform notices.
•  Conduct marketing and promotional activities by 1Takaful, including campaign optimization, audience segmentation, retargeting, and future promotional outreach. 

4. Consent for Marketing Use

 By submitting information through TakafulOnline.net (including quotation forms), you acknowledge and agree that the information provided may be used by TakafulOnline for present and future marketing, promotional, communication, and business development purposes, subject to applicable laws and internal compliance controls. 

5. Sharing of Information

 We may share relevant information with certified Takaful agents and trusted service providers only where necessary to operate the platform, process quotation requests, support campaigns, maintain security, and fulfill legal or regulatory obligations. 

6. Data Retention and Protection

 We apply reasonable administrative and technical safeguards to protect personal data. Data is retained for as long as necessary for operational, legal, compliance, dispute-resolution, and audit purposes. 

7. Policy Updates

 We may update this Privacy Policy from time to time. Updates become effective upon publication on this page. Continued use of the platform after updates indicates acceptance of the revised policy.